Legal / Privacy

Privacy policy


creative-cognition ltd (referred to as "creative-cognition", "we, or "our") takes seriously the privacy of visitors to the creative-cognition web site. This privacy policy explains how we collect and use the information we collect about you.

Server logs

As you browse the site, our server will log your IP number against a reference to the pages visited. This information will not directly identify you as a person, but it will identify your computer. The information is used to analyse useage patterns of the web site. This information may be retained indefinitely.


The web-site will cause cookies to be set as per our Cookies policy.

Contact Us form(s)

The web site carries a 'Contact Us' form. The information you provide to us through this form may be stored in a database in a protected area of our web server along with the date and time it was submitted. The form includes a request for details such as your name, email address and phone number. This information is used to allow us to respond to your query.

Your record may be retained in our database indefinitely until you request its removal.

Removal can be requested by sending an email to [email protected]

If you have chosen to 'opt-in', we may periodically send you an email providing information on our services which we think may be of interest to you.

Email communication

Email communication between you and our staff may be kept indefinitely. Information exchanged in such emails will not be used for direct marketing purposes.

Customer information

If you become a customer, by purchasing our goods or services, we will collect and retain information for the purpose of accounting. Such information will be retained for at least seven years or as required by law. This information will not be used for direct marketing purposes.


We use the personal information which we collect to operate the web site, to provide services and to send you details of further goods and services we feel will be or interest to you, but only where you have given us your consent to do so.

Disclosure to third parties

We will not disclose your personal information to any third parties apart from where you have given us your consent to do so.

We reserve the right to access and disclose to third parties your personal information to comply with applicable laws and lawful authority requests, to safeguard the proper operation of our systems and to protect ourselves and our customers.

Transfer of personal information outside Europe

Your personal information is stored in the UK. We will not transfer your personal information outside the European Economic Area without your prior consent.


We do not specifically collect personal information about children. We request that children do not provide any personal information. This site is aimed at promoting trade with other businesses, and the terms and conditions of use of this site require users under 18 years of age to only use the site while supervised by their parent or guardian.

External web-sites

This privacy policy only applies to this web site. The web site contains links to external web sites. Please note that we are not responsible for the privacy practices of other web site owners. We therefore recommend that you check the privacy policy of any other web sites you may visit through such links.

Changes to this policy

We reserve the right to amend this privacy policy from time to time. The web-site will always provide the latest version of this privacy policy.